Lufthansa, Europe’s second-largest airline, has issued a letter to customers apologising for having to cancel thousands of flights.
Most of the airline industry is in chaos having been forced to scrap thousands of flights due to staff shortages internally and at airports.
Most airlines have been reluctant to comment on these problems or cited the post-pandemic rise in demand as the cause.
Some have blamed a shortage of ground staff at airports for the turmoil.
Lufthansa have taken a different approach.
How have Lufthansa flights been affected by travel disruptions?
Lufthansa has acknowledged that it has been struggling to cope with the rise in passenger numbers in an apologetic letter to customers.
“The ramp-up of the
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